FAQs — Sarah Bachra Counselling

Question 1

How do I know if counselling is right for me?

Accepted Answer

Counselling can be helpful for anyone who feels stuck, overwhelmed, or simply wants a safe space to think things through. You don't need to be in crisis to benefit — many people come to counselling during periods of change, loss, or when they want to understand themselves better. If you're unsure, the free 20-minute introductory call is a good place to start.

Question 2

What happens in the free introductory call?

Accepted Answer

The introductory call is a relaxed, no-pressure conversation — usually around 20 minutes. It's a chance for you to share a little about what's brought you to counselling, ask any questions you have, and get a sense of whether we feel like a good fit. There's no obligation to book sessions afterwards.

Question 3

How do I book?

Accepted Answer

You can get in touch via the contact form on this website, or by emailing me directly. I'll usually respond within one to two working days to arrange a time for the introductory call.

Question 4

How many sessions will I need?

Accepted Answer

This varies from person to person. Some people find that six to twelve sessions gives them what they need; others prefer longer-term work. We'll review how things are going regularly, and you're always free to end or pause at any point. There's no fixed commitment.

Question 5

How long are sessions and how often do we meet?

Accepted Answer

Individual sessions are 50 minutes; couples sessions are 75 minutes. Most clients meet weekly or fortnightly, depending on what works best for them. We'll agree a regular time that suits you.

Question 6

Do you offer online sessions?

Accepted Answer

Yes. I offer sessions online via a secure, encrypted video platform. Many clients find online sessions just as effective as in-person work, and they remove the need to travel. I also see clients in person in Dorset.

Question 7

What is your approach?

Accepted Answer

I work integratively, drawing on person-centred therapy as a foundation alongside Transactional Analysis (TA) and Dialectical Behaviour Therapy (DBT) skills. This means I tailor the way I work to suit you, rather than applying a fixed method. I'm also neurodivergence-affirming and experienced in working with grief, bereavement, anxiety, depression, and relationship difficulties.

Question 8

What if I need to cancel or reschedule?

Accepted Answer

I ask for at least 48 hours' notice if you need to cancel or reschedule. Sessions cancelled with less than 48 hours' notice may be charged at the full session fee. I understand that life can be unpredictable, so please do get in touch as soon as you can if something comes up.

Question 9

How much do sessions cost?

Accepted Answer

Individual sessions are £65 per session. Couples sessions are £75.  
Payment is due before or at the start of each session.

Question 10

Do you offer a reduced fee?

Accepted Answer

I keep a small number of lower-fee spaces for people who would otherwise be unable to access counselling. Please mention this when you get in touch and we can discuss what might be possible.

Question 11

Is everything I say confidential?

Accepted Answer

Yes. Everything you share in sessions is confidential. The only exceptions are if I have serious concerns about your safety or the safety of someone else, or if I am required to disclose information by law. I will always try to discuss any concerns with you first. I work within the BACP Ethical Framework, which guides how I handle confidentiality and your personal information.

Question 12

Are you registered with a professional body?

Accepted Answer

Yes. I am an Accredited Member of the British Association for Counselling and Psychotherapy (MBACP Accredited). This means I meet their rigorous standards for training, experience, and ongoing professional development, and I abide by their Ethical Framework.

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